Privacy Policy

1. How we collect information

• Direct interaction: checkout details, contact forms, email signups, support messages, custom-gallery requests.
• Automated technologies: cookies, local storage, pixels, web beacons, log files.
• Third-party services: Stripe (payments), analytics providers, hosting and security vendors, advertising networks.

2. What we collect

• Contact info: name, email address, and anything you include in messages to us.
• Transaction info: order history, download activity, license tier. Payments are processed by Stripe — we receive confirmation metadata, never full card numbers.
• Usage data: IP address, browser type, device identifiers, pages viewed, referring URLs, timestamps, and gallery interactions.
• Tracking data: cookies and similar technologies for session management, preferences, analytics, and fraud prevention.

3. How we use information — business operations first

We use data as needed to operate, protect, and grow the business, including to:

• Process orders, deliver downloads, and provide support.
• Maintain security, prevent fraud and abuse, and enforce our Terms and Licensing terms.
• Analyze usage, improve the gallery, and personalize content and offers.
• Send transactional messages and, where permitted, marketing. You may opt out of marketing, but not transactional or security notices.
• Create aggregated or anonymized data for analytics, reporting, and model or service improvement. Aggregated data is a business asset and is never deleted on individual request.

4. Sharing and disclosure

We do not sell personal information for money. We share information as needed to run the business:

• Service providers: hosting, storage, analytics, email, payment processing (Stripe), and security vendors bound by confidentiality obligations.
• Affiliates: entities within our corporate group, including pantaleone.net properties.
• Legal and protection: authorities or third parties when required by law, or when we believe disclosure is necessary to protect our rights, property, users, or the public.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, data may transfer as a business asset.

5. Cookies and consent by use

By using the site you consent to our use of cookies and similar technologies. Strictly necessary cookies are required for checkout, sign-in, and security and cannot be disabled without breaking core features. Analytics and marketing cookies may be managed in your browser settings; blocking them may degrade features such as remembered preferences and personalized content.

6. Retention — we keep what the business needs

We retain information for as long as reasonably necessary for business, legal, tax, accounting, fraud-prevention, and enforcement purposes — including after account closure or deletion requests. Transaction records, logs, backups, and aggregated data may be retained even when other data is removed. Backups are purged on their own schedule and are not available for individual deletion.

7. Your choices are limited

Subject to applicable law and our overriding business and legal interests, you may:

• Access / correction: request a copy or correction of contact data we hold about you.
• Deletion: request deletion of contact data, subject to the retention exceptions above and any legal holds. We may deny, limit, or charge for requests that are excessive, repetitive, or conflict with business, security, or legal obligations.
• Marketing opt-out: unsubscribe via the link in marketing emails or by contacting us. This does not stop transactional or legal notices.

To exercise a request, contact us at the address below. We may require verification and will respond within the time required by applicable law.

8. Security and international transfers

We use reasonable technical and organizational measures to protect data on secure systems. No method is fully secure, and you use the site at your own risk. Information may be transferred to and processed in the United States or other countries with different data-protection laws. By using the site you consent to such transfers.

9. Children

The site is intended for adults 18 and older. We do not knowingly collect data from children under 18. If you believe a child has provided data, contact us and we will take reasonable steps to remove it.

10. Content protection — no AI training or scraping

All site content, including artworks, text, and metadata, is the intellectual property of Pantaleone Digital Services LLC. Scraping, bulk downloading, or using any content to train artificial intelligence or machine-learning models is strictly prohibited without prior written permission. Unauthorized use may result in access termination and legal action. See Terms.

11. Changes to this policy

We may update this policy at any time in our sole discretion. Material changes will be reflected in the “Last updated” date above. Continued use after changes constitutes acceptance.

12. Contact

Privacy inquiries: matt@pantaleone.net — Pantaleone Digital Services LLC, operator of synthetic.pics.